Accessibility

The Tabernacle strives to make our venue and live experiences inclusive and accessible.  For more questions, or information not mentioned below, don't hesitate to get in touch with us at Tabernacle@livenation.com. Our box office is open only on show days, 1 hour prior to show time.
 
Arrival & Accessible Entrances: 
If you require an accessible entrance, please head to the main entrance and a team member will assist you.
 
Restrooms: 
Accessible restrooms are located in the lower level Cotton Club. Please see a staff member if you need assistance accessing this area.
 
Ticketing: 
Tickets located in our accessible section can be purchased online here. Our website and at the box office window are the only official ways to obtain these tickets.  
 
For shows with General Admission floor, please purchase a General Admission ticket and inform our door or security staff upon your arrival of your needs. We offer a designated area for any patron with accessibility needs and one companion. Please note: this section is first come, first serve.

For shows with Reserved Seating, accessible tickets are available via our website by clicking the "Filters" option on the ticketing page. If you do not see any accessible seating available, please reach out or ask a team member upon arrival.

Please note: only the main floor and lower level, Merch area/Cotton Club, are accessible. All balcony seating is only accessible by stairs.
 
Accessible Parking:
Discounted parking in a nearby deck is available at 100 Luckie Street with LAZ Parking. The deck includes an elevator. To purchase parking at this location, click here. 
 
The Tabernacle does not own or operate any of the neighboring parking lots. Parking is available on numerous surface lots in the downtown area. Tabernacle is not responsible for parking rates or vehicles left on the lots.
 
Rideshare is highly encouraged. Those using rideshare may be dropped off outside the venue at 152 Luckie St. NW Atlanta GA 30303
 
Medication Needs:
If you need to enter with prescribed medication; we require that all medication be in its original container, with a name that is verifiable with a photo ID.  If you do not have a container with a name on it, we may request documentation that allows us to confirm the need for this medication as you enter the venue.  Please only bring what is required for the duration of the event. Even over-the-counter medication must be in its original packaging. The Tabernacle cannot store any type of medication.   
 
Dietary Needs:
If you would like to bring food into the venue for dietary reasons, it will be allowed in a clear, one-gallon (1) plastic bag.
 
The Tabernacle takes pride in offering a variety of choices for guests with special dietary needs.  You may request to speak with a member of our Food & Beverage team with specific questions or concerns. While we will make reasonable efforts to accommodate dietary requests, we cannot guarantee that they will be able to meet all requests.  
 
Service Animals: 
At the Tabernacle, we have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 
 
Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.
 
Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA.  This also applies to the other species of animals wild or domestic, trained, or untrained.  The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations.  Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. 
 
Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.
 
Sign Language Interpretation:
If you will need an interpreter for an event, please give us at least one month’s notice to secure by emailing Tabernacle@livenation.com. Guests that request an interpreter will need to pick up their tickets at the box office. When the tickets are picked up, we will introduce you to your interpreter for the evening and take you to your seats. There is no charge for this service.
 
Assistive Listening Devices:
We want to ensure every guest has a great listening experience. The Tabernacle currently provides access to an audio feed through the ListenWIFI app, available via the App Store or Google Play. Once you’re connected, simply open the app, select the correct audio channel, and enjoy the show!
 
Mobility Storage: 
Please see a staff member to store medical items. Our team will connect you with our medical staff who will try to accommodate you.